Cannot email or print customised pay slips in AccountRight Plus 2011
This issue was resolved in 2011 with the release of Service Pack 1 for AccountRight. Prior to the installation of this service pack, when a pay slip was emailed or printed, it would only use the default pay slip form (Payroll_PaySlipSummary).
As shown in the example below, a customised pay slip form has been created (My Custom Payslip). If you attempted to use a customised pay slip by choosing it here when emailing pay slips, the pay slips would still be emailed but the default pay slip form would be used (Payroll_PaySlipSummary).
Update your AccountRight software.