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Frequently asked questions
Installation troubleshooting - AccountRight 2011 and later
This content has moved to the AccountRight help centre... Go to Install AccountRight
Date Updated: 04/06/2015
The 2015 compliance update is now available. Visit myob.com.au/eofy for more information. We'll take you there now...
Date Updated: 08/07/2015
Resources for installing and upgrading to the new AccountRight
This content has moved to the AccountRight help centre... Go to AccountRight help centre
Date Updated: 13/05/2015
Entering inventory opening balances in AccountRight v19 and AccountEdge
As part of the initial setup of your company file, you need to enter opening balances for any stock that you inventory. This involves entering the value and quantity of items that you have on hand...
Date Updated: 08/07/2015
Fixing email issues in AccountRight v19 or AccountEdge
Here are the main things which can cause email issues: Email program compatibility Using more than one email program or email address Email errors Other email issues Email...
Date Updated: 13/08/2015
Calculating payroll accrual percentages
If you have hourly-based employees who are entitled to accruals such as Holiday Leave, Sick Leave, or Long Service Leave, you will need to set up the Entitlement payroll categories in your software...
Date Updated: 25/06/2015
Receivables reconciliation out of balance
It is important you often check that your receivables are in balance. This means that the sum total of the amounts your customers owe you as shown on customer cards is equal to the balance of your...
Date Updated: 21/07/2015
Setting your default email program or email address
AccountRight and AccountEdge send emails via the default email program and email address set up on your computer. Having trouble emailing from your software? See Fixing email issues in AccountRight...
Date Updated: 15/06/2015
Making payments electronically from AccountRight v19 and AccountEdge
This support note explains how to set up and process electronic payments in AccountRight and AcountEdge software versions. Notes: For non-electronic payments see our support note Recording, tracking...
Date Updated: 13/07/2015
Downloading updates from my.MYOB
my.MYOB is a secure website that you can log into to download your MYOB software and all available updates. To access software downloads from my.MYOB you'll need an AccountRight subscription...
Date Updated: 29/06/2015